Basic IT Support

User accounts, Microsoft 365, networking, MFA, and everyday technical issues.

User Accounts & Identity

Full lifecycle management for your team — from day one to offboarding.

  • Active Directory & Azure AD
  • User provisioning & deprovisioning
  • Single Sign-On (SSO) setup
  • Password resets & account unlocks
  • Role-based access control

Microsoft 365 & Office

Setup, management, and troubleshooting across the entire M365 suite.

  • Email setup & configuration
  • Teams, SharePoint & OneDrive
  • Licensing & subscription management
  • Mailbox migrations
  • Shared mailboxes & distribution lists

Multi-Factor Authentication

Protect your accounts with the right MFA policy for your team.

  • Authenticator app enrollment
  • Conditional access policies
  • Hardware key support (YubiKey)
  • MFA bypass & recovery procedures
  • Compliance reporting

Networking

Keep your team connected — in the office, remote, or both.

  • Wi-Fi troubleshooting & optimization
  • VPN setup & remote access
  • Router & switch configuration
  • DNS & DHCP management
  • Connectivity diagnostics

Devices & Endpoints

Workstation setup, maintenance, and day-to-day hardware support.

  • Windows & macOS setup
  • Printer & peripheral support
  • Software installation & licensing
  • Hardware troubleshooting
  • Device enrollment (Intune/MDM)

Mobile & Remote Work

Support for teams working from anywhere, on any device.

  • Mobile device management (MDM)
  • Company email on personal devices
  • Remote desktop & secure access
  • App deployment & policy
  • Lost/stolen device procedures

Support Without the Runaround

Senior-level

support on every ticket

No tier-1 runaround. You reach an experienced engineer who can actually solve the problem.

Same-day

response on critical issues

We prioritize issues that stop your team from working and resolve them fast.

One partner

for IT and strategy

Support tickets and technology planning under one roof — no finger-pointing between vendors.

Need a Hand?

Whether it's a quick fix or an ongoing support arrangement, we're easy to reach and honest about what you need.